Book Balloon Flights Online UK, Balloon Flight Operators UK

These Terms and Conditions govern your use of the Virgin Balloon Flights website (Virgin Balloon Flights Site) and your relationship with Virgin Balloon Flights (virginballoonflights.co.uk, we or us). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for or use the Virgin Balloon Flights Site.

THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.

1. Use of the Virgin Balloon Flights Site
The Virgin Balloon Flights Site is provided to you free of charge for your personal use subject to these Terms and Conditions. By using the Virgin Balloon Flights Site you agree to be bound by these Terms and Conditions.

2. Amendments
We may update these Terms and Conditions from time to time and any changes will be notified to you via a suitable announcement on the Virgin Balloon Flights Site. The changes will apply to the use of the Virgin Balloon Flights Site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the Virgin Balloon Flights Site. If you continue to use the Virgin Balloon Flights Site after the date on which the change comes into effect, your use of the Virgin Balloon Flights Site indicates your agreement to be bound by the new Terms and Conditions.

3. Customer Registration
You must ensure that the details provided by you on customer registration or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provided when registering by updating your personal details. You can update your personal details by sending an email, including your email address and your account name to sales@virginballoonflights.co.uk.

4. Password and security
When you register to use the Virgin Balloon Flights Site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting us by telephone 0870 420 7300 or by email to sales@virginballoonflights.co.uk immediately.

If Virgin Balloon Flights has reason to believe that there is likely to be a breach of security or misuse of the Virgin Balloon Flights Site, we may require you to change your password or we may suspend your account in accordance with paragraph 13 below.

5. Excluded Services
The services provided by the Virgin Balloon Flights Site do not include the provision of computer or other necessary equipment to access the Virgin Balloon Flights Site. To use the Virgin Balloon Flights site you will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.

6. Intellectual property
The content of the Virgin Balloon Flights Site is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the Virgin Balloon Flights Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Virgin Balloon Flights Site without written permission from Virgin Balloon Flights.

No licence is granted to you in these Terms and Conditions to use any trade mark of Virgin Balloon Flights or any affiliated companies.

7. Limitations
You may not use the Virgin Balloon Flights Site for any of the following purposes:

disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material

transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice

gaining unauthorised access to other computer systems

interfering with any other person's use or enjoyment of the Virgin Balloon Flights Site

breaching any laws concerning the use of public telecommunications networks

interfering or disrupting networks or web sites connected to the Virgin Balloon Flights Site

making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner

You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:

any claim by any third party that the use of the Virgin Balloon Flights Site by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;

any claim by any third party that the use of the Virgin Balloon Flights Site by you infringes that third party's copyright or other intellectual property rights of whatever nature; and

any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Virgin Balloon Flights Site by you.

8. Availability of the Virgin Balloon Flights Site
Although Virgin Balloon Flights aims to offer you the best service possible, Virgin Balloon Flights makes no promise that the services at the Virgin Balloon Flights Site will meet your requirements. Virgin Balloon Flights cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to sales@virginballoonflights.co.uk and we will attempt to correct the fault as soon as we reasonably can.

Your access to the Virgin Balloon Flights Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. Virgin Balloon Flights will attempt to restore the service as soon as it reasonably can.

9. Virgin Balloon Flights' right to suspend or cancel your registration
Virgin Balloon Flights may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the Virgin Balloon Flights Site.

The suspension or cancellation of your registration and your right to use the Virgin Balloon Flights Site shall not affect either party's rights or liabilities.

Paragraphs 6, 7 and 10 of these Terms and Conditions shall survive cancellation.

10. Virgin Balloon Flights' liability
The Virgin Balloon Flights Site is provided by Virgin Balloon Flights without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

The Virgin Balloon Flights Site provides content from other Internet sites or resources and while Virgin Balloon Flights tries to ensure that material included on the Virgin Balloon Flights Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Virgin Balloon Flights will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Virgin Balloon Flights Site. If Virgin Balloon Flights is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.

In particular, we disclaim all liabilities in connection with the following:

incompatibility of the Virgin Balloon Flights Site with any of your equipment, software or telecommunications links

technical problems including errors or interruptions of the Virgin Balloon Flights Site

unsuitability, unreliability or inaccuracy of the Virgin Balloon Flights Site

inadequacy of the Virgin Balloon Flights site to meet your requirements

To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Virgin Balloon Flights Site.

Nothing in this paragraph applies to Virgin Balloon Flights' liability in respect of products sold through the Online Shop.

Nothing in these Terms and Conditions shall exclude Virgin Balloon Flights liability for personal injury or death caused by its negligence.

Our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made and you will be charged for your order.

11. Third Party Websites
As a convenience to Virgin Balloon Flights' customers, the Virgin Balloon Flights Site includes links to other web sites or material which are beyond its control. Virgin Balloon Flights is not responsible for content on the Internet or World Wide Web or any other site outside the Virgin Balloon Flights Site.

12. Advertising and Sponsorship
Part of the Virgin Balloon Flights Site may contain advertising and sponsorship. Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on the Virgin Balloon Flights Site complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.

13. Applicable Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.

14. International Use
Virgin Balloon Flights makes no promise that materials on the Virgin Balloon Flights Site are appropriate or available for use in locations outside the United Kingdom, and accessing the Virgin Balloon Flights Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

15. Expiry Date on Payment Card
Please ensure that the expiry date of your payment card is after the anticipated despatch date of your order. Payment is taken at the point of despatch for goods and in the event that the payment card has expired we will be unable to take payment and fulfil your order.

16. Miscellaneous
You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.

If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

If you breach these Terms and Conditions and Virgin Balloon Flights ignores this, Virgin Balloon Flights will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

Virgin Balloon Flights shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.

A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

The Virgin Balloon Flights is owned and operated by AirXcite Limited, a company registered in England and Wales whose registered office is at 1/1, Wembley Commercial Centre, East Lane, Wembley, Middlesex HA9 7UR.

If you have any queries please contact sales@virginballoonflights.co.uk

Company Registration No. 03487563

VAT No. 710309285